Online Technologies including Cookies

As a visitor, subscriber or continuing to access the Dufry Websites and Applications or via the WiFi network or location services in Stores, you consent to use of cookies and other online technologies as detailed in this Section and in accordance with this privacy statement. Dufry and its third party marketing partners may use cookies, invisible pixels and web beacons to obtain information about you while visiting the Dufry Websites and Applications and our Stores.


A “cookie” is a small text file that identifies your mobile device and/or equipment on our server. None of the Cookies we use collect your personal information and they cannot be used to identify you, only the mobile device and/or equipment used. Unless stipulated otherwise, we will not pass personally identifiable data to third parties.

In order to use Cookies in Dufry Websites and Applications, we ask your express consent to accept cookies on the Dufry Websites by clicking “Okay, I agree”: (in the introductory page of the Dufry Websites and Applications, for it to be placed on the hard drive of your mobile device and/or equipment.).

We use ‘persistent’ cookies. ‘Persistent’ cookies usually have a long shelf life because they are “collected” and “updated” every time a user visits an application and/or page where the same or a similar cookie is being used.

Once you consent to the use of Cookies, the file is added and the cookie helps to analyse web traffic and lets us know when you visit a particular site. Cookies allow applications to respond to you as an individual. The web application can tailor its operations to your needs, by gathering your likes and dislikes and remembering information about your preferences. We use traffic log cookies to identify which applications and/or pages are being used. This helps us analyse data on web traffic and improve our Dufry Websites and Applications in order to adapt it to the customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Information obtained through cookies is used by us and by third parties that we have hired in order to show you advertising related to your preferences. For a full list of the cookies that we use, please click here

Cookies generally help us provide better Dufry Websites and Applications, which allows us to monitor which pages you find useful and those which are not. A cookie does not allow us to access any other data on your mobile device, equipment or to any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. Cookies, including those which have already been set, can be deleted from your hard drive.

If you wish to do so, you can change your browser settings and choose the options of storage or access to cookies, and enable, disable or delete them. These options should be done following the instructions in your browser (usually located in the “Help”, “Tools” or “Edit” settings). However, you should be aware that by disabling the use of cookies may result in the inability to access some of the application areas, or suspend communications containing personalized information or avoid the correct functioning and access to Dufry Websites and Applications. For more information about how to change cookies settings in the browser, you can visit

Google Analytics

Google Analytics are used to help us understand how to make the best use of our content and find out how we can improve it. These cookies allow us to track your progress through our Dufry Websites and Applications, collect personal data at their origin, which applications and/or pages you visit, and the time you spend on the site. This data is then stored by Google in order to create reports.

The information generated by the Google cookies about your use of the Dufry Websites and Applications, including your IP address, can be transmitted and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling application activity reports for us and providing other services relating to website activity and internet usage. Google may transfer this information to third parties when so required by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. The Google Website has more information about Google Analytics and a copy of Google’s privacy policy pages.

Interest based advertising tools including Google Inc “similar audiences” function, conversion tracking and Adserver Systems for distribution of advertising material and campaign analysis.

We also work with vendors and strategic marketing partners to help deliver advertisements and personalized content that we believe will be of interest to you. These vendors and other partners include advertisers, advertising agencies, advertising networks, audience segment providers, data exchanges, analytics providers and other similar providers.

We may also engage one of these vendors to deliver our advertisements to consumers whose online behaviors on sites other than Dufry Websites and Applications indicate that they be interested in Dufry products and services. In other instances, we engage in special arrangements with certain advertisers in which we think our website visitors and subscribers would have an interest. We allow these advertisers to deliver co-branded messages (Dufry and advertiser) directly to consumers who have visited or subscribed to Dufry Websites and Applications.

Dufry Websites and Applications use what are known as Adserver systems for internet advertising and distribution of advertisements to desktop computers and mobile devices (ie. tablets, computer and smartphones). These systems control the distribution of advertisements using cookies. The cookies are stored for advertising contracts and by clicking on the advertiser’s advertisements, as well as by visiting the advertisers website on your computer or mobile device. The Adserver systems and cookies enable the provider to review the success of their advertising and to address website visitors with targeted advertising by activating advertisements that are personalized and related to the interests of the providers’ website visitors. Whilst personal data, ie name, address are not stored. You can deactivate the use of cookies by Adserver systems by means of a cookie opt out by clicking on the link below.

You can use the following link to deactivate Adserver system cookies:

Social media log in and plug ins

On some websites of our on line catalogue, we use social plugins of the social network (“Plug In”), which is operated by Facebook Inc., 1601 S.California Ave, Palo Alto, CA 94304, USA (“Facebook”).

The websites of our online catalogue in Dufry Websites and Applications can contain a plug in are marked with a clearly visible Facebook logo (ie white “f” on a blue icon) or the addition of “Facebook Social Plugin”).

If you access a website like this containing such a plugin, your browser will establish a direct connection with the Facebook servers and Facebook will transmit the content of the plugin directly to your browser.

If you are registered with Facebook and are logged into your Facebook user account, Facebook will receive the information that you accessed the respective website by the integration of the plugin. If you use the plugin actively by activating the “like” button or the “share” button or placing a commentary on the respective website, the corresponding information will be transmitted from your browser directly to Facebook and used there in Dufry Websites and Applications.

In order to avoid Facebook collecting the above information about you when you access such a website, please following the instructions in settings on the Facebook website and/or log out of the Facebook website, before visiting the respective website in Dufry Websites and Applications. Additionally, you should delete any Facebook cookies present from your browser.

The purpose and extent of data collection and further use and usage of data by Facebook as well as your rights and setting options in this regard for the protection of your Personal Data or private space can be found in the Facebook Privacy Policy. We assume no responsibility for the contents of the websites and the Facebook Privacy Policy.

Cookies Inventory

Category Name Used by Purpose(s) Expiration Date Personal Data Information disclosed
Functional pll_language Dufry Language plugin Cookie 1 year No No
Functional pll_language Dufry Language plugin Cookie 1 year No No